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Delete your CromaHR account

Request deletion of your CromaHR App account and the personal data we hold about you. We process requests within 30 days.

What happens when you request deletion

When you submit the form on this page, our Data Protection Officer receives your request and begins the deletion process. We confirm your identity, then remove your App login, device data, notification tokens, diagnostic data and usage data within 30 days.

Before you continue: Deleting your CromaHR App account does not delete your employment and payroll records. Those are held by your employer, who is legally required to keep them. To request deletion of employment records, contact your employer directly.

What we delete

  • Your App login and authentication credentials
  • Device data we collected through the App
  • Push notification tokens
  • Diagnostic and crash data
  • Usage data (screens viewed, features used)

What we do not delete

  • Employment and payroll records (salary, payslips, statutory deductions, leave, attendance) — controlled by your employer
  • Data we are legally required to retain, such as records needed for legal claims until the relevant limitation period ends

Other ways to request deletion

You can also request deletion from inside the App: go to Profile > Settings > Delete Account.

Or email our Data Protection Officer at privacy@cromainteractive.com with the subject line "Delete my CromaHR account".

Your rights

Under the data protection law that applies to you, you have the right to access, correct, delete, and restrict the processing of your personal data, and to complain to your local data protection authority. See our Privacy Policy for the full list of rights and the authorities in each country.

Submit your request

Fill in the details below and we'll start the deletion process. Fields marked with * are required.

The email address you use to sign in to the CromaHR App.

Prefer to email? Contact privacy@cromainteractive.com with the subject "Delete my CromaHR account".

Your request has been received

Thank you. Our Data Protection Officer will review your request and begin the deletion process. We'll confirm by email once your account and associated data have been deleted, within 30 days.

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